Career Opportunities

12 Vacation Days 1st Year

50% Company Paid Medical Premium

Membership to Arizona Science Center

Birthday Off

ALL ARIZONA SCIENCE CENTER BENEFITS

Our Culture

Looking for a fun, inspiring place to work? We’re looking for you! Arizona Science Center is an exciting, fast-paced, and hands-on environment for both our guests and our staff.

I love working at Arizona Science Center! Seeing the excitement on the kid’s faces while they learn about science is super rewarding. And, I take pride in helping a family to make memories that will last forever. Plus, the benefits are great and I love the perk of being able to visit other local attractions for free.
Sarah B. - Guest Sales & Services Assistant Manager

Our Mission

To inspire, educate and engage curious minds through science.

Our Impact

Arizona Science Center serves more than half a million guests annually. This includes 140,000 school children and teachers representing more than 100 cities and towns throughout Arizona who visit the Center, including over 40,000 youth who visit at no charge through our Focused Field Trips program. In addition, more than 60,000 children and adults experience Science on Wheels outreach programs in schools, libraries and community centers throughout Arizona including rural areas and tribal nations.


Open Employment Opportunities

We’re looking for talented, enthusiastic individuals to join Arizona Science Center's team!

At Arizona Science Center, we take pride in providing the perfect mix of FUN and EDUCATION to our guests of all ages! It is scientifically proven that when you mix a large amount of GREAT SERVICE with the perfect number of GREAT PEOPLE, the expectations of our guests will certainly be EXCEEDED!

Are you energetic? Do you have a passion for exceeding the expectations of others? Can you successfully produce only the best guest service Phoenix has to offer? If you answered “yes” to these questions, you don’t need a rocket scientist to prove you may be the perfect fit for our exceptional team!

Summary

Leverage your creative skills to make a difference in the community! The Art Director owns our brand standards and visual identity throughout the Arizona Science Center and across all consumer and stakeholder touchpoints.  He/she oversees development of all marketing creative in support of the Science Center and our programs--including print, out-of-home, internal and external building signage, and digital--leveraging copy and content produced by the Marketing team in collaboration with key subject matter experts within the Center.  He/she partners with external resources to develop and produce TV.  Supervisory responsibilities include: staffing, directing the work of graphic designer(s), budgeting, and managing the equipment used by the graphics department. Supervision and direction of external sources and agencies is also the Art Director’s responsibility.

Essential Duties And Responsibilities

Include, but are not limited to, the following.

As the Center’s brand, design and trademark/registration mark manager, the Art Director coordinates the development and production of a wide range of graphic materials, involving a variety of integrated steps and processes, and requiring extensive knowledge of specialized, multi-faceted design concepts and media.

Conceptualizes, plans, designs and produces a wide range of specialized graphic and/or illustrative material, to include multimedia/video/animation concepts, as appropriate. Specific tasks include logo creation, illustration, advertisements, newsletters, displays, rack cards and other promotional and educational materials.

Works with Science Center departments to ascertain needs and to develop graphic directions, concepts, and specifications for assigned projects.

He/she creates original designs and develops comprehensive layout concepts, logos, illustrations, across a variety of mediums.

Sources, edits and retouches photographs, and oversees and coordinates production of all materials.

Reviews graphics standards of institution and of all graphic productions.

Plans production schedules for the various steps in the design process. Oversees all creative projects form briefing through production and trafficking, using our Basecamp project management software.

Identifies, selects, and coordinates vendors, as appropriate to the project.

Oversees and coordinates the production process; develops and writes printing and/or other production specifications, and selects appropriate production media and materials, such as ink and paper; inspects proofs for accuracy and adherence to appropriate production standards.

Maintains digital library of images, artwork and designs created and used by the Science Center.

Researches, recommends, purchases, and maintains all equipment in design department such as computers, software, and production equipment.

Provides technical computer support and installs software programs related to the graphics project management and deliverables process.

Supervises and/or leads design staff and directs external agencies and/or vendors on all projects.

Performs miscellaneous job-related duties as assigned.

Essential Duties And Responsibilities

Arizona Science Center maintains a strong policy of equal employment opportunity for all Employees and applicants.  We recruit, hire, train, promote, compensate and dismiss Employees on the basis of such factors as experience, character, ability and skill, without regard to race, color, religion, sex, sexual orientation, national origin or heritage, age, marital or veteran status, disability, citizenship, or any other status protected by federal, state or local law.

Accomodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervisory Responsibilities

Directly supervises one employee, the Graphic Designer, within the Marketing and Sales Department. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/Or Experience

Degree from a technical/vocational college, community college or university in graphic design; a minimum five years’ experience as a graphic designer and as a manager or lead of a graphic design department.

Design

Advanced knowledge of principles and practices of graphic design. With the ability to create and produce graphic materials using a range of media, methods, techniques and equipment. Must also be knowledgeable of graphic layout and photographic requirements and procedures as well as printing and/or reproduction processes and techniques.

Technical

Advanced knowledge of graphics software (Adobe Photoshop, Adobe Illustrator, Adobe InDesign and/or additional Creative Cloud applications) including prepress features. Expert Apple computer and operating system user and able to maintain and install software. Familiar with large format printing and lamination equipment.

Communication skills

Ability to effectively present information in one-on-one and small group situations to other employees of the organization, as well as outside the organization.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.

This job also requires the use of a computer which will be placed somewhere in the employee’s workspace. The employee must have the necessary keyboard and computer mouse skills as well as the ability to read a color monitor.

The physical demands listed above are required for this specific job due to the large amount of on-screen work and the need to inspect locations for graphics and to inspect layouts.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.

Other Qualifications

Must have extensive design portfolio. Previous agency, client service or multi-product/service internal services experience.

Summary

The Blue Crew (also referred to as “the Crew” or “Crew Members”) represents the public face of Arizona Science Center. Crew Members work in the exhibition galleries greeting visitors and engaging them in educational activities, conversations, and programs. They are required to be receptive, outgoing, and engaged with the public while they are in uniform in the exhibition galleries.  Crew Members are expected to provide exemplary customer service, assist guests as they use the exhibits, as well as encourage visitors to experiment and explore, and provide answers to questions and explanations through interactive demonstrations and activities. Blue Crew members will work in all of the Center’s galleries, present tabletop activities, and perform scheduled demonstrations, labs or workshops. They will also have time during their shifts to participate in self-directed training opportunities and assist with other behind-the-scenes tasks. Blue Crew team members report to and work with the Blue Crew Manager to ensure an enjoyable, consistent experience for the guest. The Blue Crew team is the first contact for all things gallery related, including but not limited to, emergency response, exhibit malfunctions, guest inquiries, crowd control, and maintaining a positive learning environment.

Essential Duties And Responsibilities

Arizona Science Center maintains a strong policy of equal employment opportunity for all Employees and applicants.  We recruit, hire, train, promote, compensate and dismiss Employees on the basis of such factors as experience, character, ability and skill, without regard to race, color, religion, sex, sexual orientation, national origin or heritage, age, marital or veteran status, disability, citizenship, or any other status protected by federal, state or local law.

Accomodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties And Responsibilities

Include the following, other duties may be assigned as needed:

  • Actively seeks out and engages visitors in conversation, exploration and experimentation when in the galleries.
  • Provides excellent customer service, group greetings, and general visitor information as they work in uniform in the building.
  • Performs audience-appropriate demonstrations and presentations in the exhibition galleries for visitors.
  • Learns new activities and exhibitions on a regular basis, as required.
  • Assists with the creation and implementation of new science content.
  • Works independently in the galleries engaging visitors.
  • Spends approximately 90% (varies dependent upon program/exhibit demands) of time in galleries engaging guests, observing staff performance/guest interaction and implementing programs.
  • Works closely with Lead Exhibit Technician and Exhibit technician team to communicate and coordinate exhibit maintenance needs.
  • Works a regular schedule established between the team member and Blue Crew Manager. Additional shifts may be temporarily added through mutual agreement.
  • Expected to attend regular mandatory meetings and training sessions, held during regular work hours.
  • Complies with Arizona Science Center dress code.
  • Must have access to an email account and check it regularly (at least once per shift)

Education And/Or Experience

Associate’s degree (A.A./A.A.S.) from a two-year college or university and one year of related experience and or training; Earning/earned a high school diploma or equivalent and a minimum of one year of related experience; or equivalent combination of education and experience.

Supervisory Responsibilities

This position will assist in supervising volunteers who are assigned to work in the galleries. 

Qualifications

To perform this job successfully, an individual must be a minimum of 16 years of age on the date of hire, and able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Skill in problem solving and decision making.
  • Skill in adapting program content and complexity to ages and interest of students and program participants.
  • Ability to perform task analysis for self-management and management of others.
  • Ability to demonstrate leadership.
  • Ability to work individually and in a team.
  • Ability to work with limited supervision.
  • Ability to communicate and collaborate effectively with a variety of stakeholders.
  • Ability to present effectively with diverse audiences. Ability to manage and engage small and large groups in learning activities. Ability to speak clearly and project voice. Ability to engage the audience in higher level thinking through the use of inquiry-based questioning and discussion.
  • Ability to communicate in Spanish is helpful but not required.
  • Experience with standard computer applications; proficient in MS Office skills including Word, Outlook, and PowerPoint.
  • Experience working in an educational setting with a variety of audiences. Classroom or informal teaching experience, and a background in science, is preferred.
  • Experience engaging people in interactive, hands-on, engaging learning experiences.
  • Ability to work evenings and weekend.
  • A science, education, and/or museum background is highly preferred.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to produce routine written and oral reports and collaborating correspondence.  Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to work with basic to moderate mathematical concepts, such as statistics, fractions, percentages, ratios, and proportions, and graph development and analyzing. 

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, run and talk or hear. The employee is frequently required to use hands to handle, feel, to reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

This job also requires the use of a computer which will be placed somewhere in the employee’s workspace.  The employee must have the necessary keyboard and computer mouse skills as well as the ability to read a color monitor.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts.  The noise level in the work environment is usually moderate.

Summary

CREATE Facilitators represent the “public face of the Science Center.” Facilitators work in the CREATE space greeting visitors and engaging them in programming activities. They are required to be receptive, outgoing, and engaged with the public while they are in uniform. CREATE Facilitators assist guests to become familiar with the activities and encourage visitors to experiment, and provide answers to questions. CREATE Facilitators will design, prepare, and facilitate programs/workshops. CREATE Facilitators will work in the CREATE Challenges areas, setup tabletop activities, assist in the kitting process, and maintain areas. They will also have time during their shifts to participate in self-directed training opportunities and assist with tasks in the Resource Centers that include a Wood Shop, Artistry Hub and Electronics Zone.

  • The scheduled work hours are:
    • Weekdays, or a combination of weekdays and weekends 6 to 8 hour shifts.
    • CREATE Facilitators are expected to work a regular schedule, including holidays (excludes Thanksgiving and Christmas Day when the Center is closed).
    • May be required to work special dates and events (including Fry’s Free Weekend, Annual Gala and Snow Week)

Equal Employment Opportunity

Arizona Science Center maintains a strong policy of equal employment opportunity for all Employees and applicants.  We recruit, hire, train, promote, compensate and dismiss Employees on the basis of such factors as experience, character, ability and skill, without regard to race, color, religion, sex, sexual orientation, national origin or heritage, age, marital or veteran status, disability, citizenship, or any other status protected by federal, state or local law.

Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties And Responsibilities

Include the following. Other duties may be assigned:

  • Develops new content for drop-in activities, school groups, and other public event programming.
  • Learns new activities and must be able to instruct and assist visitors through said activities.
  • Assists with the sourcing and collation of kitting materials and general supplies.
  • Actively seeks out and engages visitors in conversation, exploration and experimentation.
  • Demonstrate a thorough knowledge of CREATE policies and procedures 
  • Provides excellent customer service, group greetings, and general visitor information as they work in uniform in the building.
  • Follows a daily schedule, prepared by CREATE management.
  • Works a regular schedule established between the CREATE Facilitator and CREATE Managers. Additional shifts may be temporarily added through mutual agreement.
  • Attends regular mandatory training sessions.
  • Identify and mitigate safety concerns in CREATE Commons. Report safety concerns to Manager on Duty.
  • Assists CREATE Coordinator in front desk coverage when needed.
  • Work alongside volunteers and interns for training opportunities.
  • Complies with the ASC dress code.

Supervisory Responsibilities

This is not a supervisory position.

Qualifications

To perform this job successfully, an individual must be a minimum of 16 years of age on the date of hire, and able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

Education And/Or Experience

A science, education, and/or museum background is highly preferred. 

Other Qualifications

  • A “people person” with an outgoing and friendly personality
  • Excellent interpersonal skills
  • Works independently and proactively without constant supervision
  • Ability to communicate in Spanish is helpful but not required
  • Experience with the arts, electronics, woodworking a plus 

Summary

The Grants Officer will manage the preparation and production, in draft and final form, of grant proposals and written solicitations for funding. In addition, responsibilities include researching and recommending funding opportunities in support of Arizona Science Center development department’s strategic plan and goals.

Essential Duties And Responsibilities

Arizona Science Center maintains a strong policy of equal employment opportunity for all Employees and applicants.  We recruit, hire, train, promote, compensate and dismiss Employees on the basis of such factors as experience, character, ability and skill, without regard to race, color, religion, sex, sexual orientation, national origin or heritage, age, marital or veteran status, disability, citizenship, or any other status protected by federal, state or local law.

Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties And Responsibilities

Include the following. Other duties may be assigned.

  • Prepare written sponsorship/grant proposals and request letters and communicate with departments about funding news. Working with the Development Coordinator, ensure that comprehensive corporate and foundation donor-related files are maintained.
  • Work with Director of Corporate and Foundation Relations to manage corporate and foundation portfolio of donors, including project support, planning, research, solicitation, donor stewardship plans, budget tracking, special events and cultivation opportunities.
  • Meet or exceed annual contributed revenue goals, as designated by annual corporate and foundation plan.
  • Identify, prioritize and solicit corporate donations and sponsorships and foundation donations on behalf of the Center’s operations, specific programs/projects and fundraising events.
  • Manage corporate and foundation prospect identification by reviewing preliminary prospect research and developing strategies for pursuing viable prospects. S/he will work with the Chief Development Officer, development team, senior staff and Trustees to identify, develop appropriate relationships with, and solicit corporate and foundation donors on behalf of the Center.
  • Review corporate sponsor/foundation giving policies and practices and conduct initial inquiries to determine corporate and foundation prospects' interest. S/he will develop and manage the facilitation of cultivation and stewardship activities for corporate and foundation prospects and donors.
  • Maintain corporate and foundation solicitation and report schedule.
  • Collaborate with other departments to determine funding needs and to develop substance for proposals to corporations and foundations.
  • Collaborate with appropriate staff on developing and facilitating assessment mechanisms for corporate and foundation donors. S/he will manage reporting relationships by coordinating with appropriate staff to create status, final and sponsor visibility reports about corporate and foundation donors.
  • Describe in writing Center programs for corporate/foundation fundraising and publicity purposes. S/he will be knowledgeable about the Arizona Science Center Style Guide and will assist with proofreading fundraising and departmental communications as needed. S/he will maintain familiarity with the Center, its staff and various programs in order to communicate knowledgeably and effectively.
  • Work with Development staff to support fundraising event projects, as needed.
  • Assist the Chief Development Officer in creating department goals, strategies and measurement mechanisms.
  • Occasional nights, evenings and weekends required. Occasional travel a possibility.

Supervisory Responsibilities

S/he may supervise volunteers and interns as needed.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/Or Experience

  • Bachelor's degree (B.A.) from four-year college or university; or a minimum of two-three years related fundraising experience and/or training; or equivalent combination of education and experience preferred.

Language Skills

  • Excellent interpersonal, organizational, analytic, written, computer and verbal communication skills a must.
  • Stellar written and communication skills a must, as the individual who fills this position must compose original narratives quickly and accurately.
  • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence and procedure manuals.
  • Ability to effectively present information and interact with staff, trustees, donors, visitors and the general public both in person and by phone.

Other Qualifications

  • Creative and energetic.
  • Detail-oriented self-starter capable of juggling multiple priorities.
  • Ability to work with donor database systems, Tessitura preferred
  • Ability to work both independently and within a team environment a must.
  • Ability to multi-task, effectively manage concurrent process/projects and be able to focus on the small but important details in all projects.
  • Ability to meet deadlines under pressure while maintaining a sense of humor.
  • Outstanding communications skills a must, as this position interacts frequently with donors, volunteers and staff.

Mathematical Skills

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to develop strategies of mutual benefit to both the Science Center and donors.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision.

This job also requires the use of a computer which will be placed somewhere in the employee's workspace. The employee must have the necessary keyboard and computer mouse skills as well as the ability to read a color monitor.

Physical demands include proofing of written materials.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.

At Arizona Science Center, we take pride in providing the perfect mix of FUN and EDUCATION to our guests of all ages! It is scientifically proven that when you mix a large amount of GREAT SERVICE with the perfect number of GREAT PEOPLE, the expectations of our guests will certainly be EXCEEDED! Are you energetic? Do you have a passion for exceeding the expectations of others? Can you successfully produce only the best guest service Phoenix has to offer? If you answered “yes” to these questions, you don’t need a rocket scientist to prove you may be the perfect fit for our exceptional team!

Summary

Are you highly persuasive and passionate about exceeding the expectations of others? Do you enjoy making sales and meeting goals? Do you want to leverage your customer service skills to make a difference in the community? The Group Sales Manager is responsible for delivering the group sales plan for Arizona Science Center, including school field trips, corporate and community groups.

Equal Employment Opportunity

Arizona Science Center maintains a strong policy of equal employment opportunity for all Employees and applicants.  We recruit, hire, train, promote, compensate and dismiss Employees on the basis of such factors as experience, character, ability and skill, without regard to race, color, religion, sex, sexual orientation, national origin or heritage, age, marital or veteran status, disability, citizenship, or any other status protected by federal, state or local law.

Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties And Responsibilities

include the following. Other duties may be assigned.

  • Accountable for delivering the monthly and annual group sales plan, including school field trips, corporate and community groups.  Adept at inspiring the team and holding them accountable.
  • Uses strong command of the Science Center’s attractions, including planetarium, giant screen theater, traveling exhibition and SkyCycle, to maximize revenue per visit.
  • Delivers exceptional customer service in person and via phone throughout the sales process from initial contact to order confirmation through visit.
  • Partners with Guest Sales and Service to oversee the field trips and other group visits, from arrival to departure.  Oversees buses, processes tickets and secures feedback post visit.  Operates as a hands-on leader, working side-by-side with the team.
  • Partners with the Marketing team to execute email and direct mail to support sales.
  • Coordinates scheduling with all affected departments and relays information cross-departmentally.
  • Ensures groups are invoiced in a timely basis and payments are entered properly.

Supervisory Responsibilities

Directly supervises a team of Group Sales Associates.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/Or Experience

An Associates level (A.A.) degree and minimum of two years related experience and/or training; or equivalent combination of education and experience.

Sales And Management

Individual must possess experience developing and managing a budget to assist meeting Center’s overall budgeted goals. Experience with Profit and Loss statements required. Must understand and be able to meet and exceed revenue and operational goals as directed by business needs.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry. Must have a technical aptitude with reporting, previous spreadsheet and software usage.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms.  The employee is occasionally required to stand.  The employee must occasionally lift and/or move up to 20 pounds.  Specific vision abilities required by this job include close vision.

This job also requires the use of a computer which will be placed somewhere in the employee's workspace.  The employee must have the necessary keyboard and computer mouse skills as well as the ability to read a color monitor.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts.  The noise level in the work environment is usually moderate.

Other Qualifications

Organized and efficient.  Must be able to maintain complete and accurate records.  Excellent attention to detail.  Excellent interpersonal skills.  Experience working in a multi level organization.  Must be able to work as a team player across departments and all positions that are customer facing.

At Arizona Science Center, we take pride in providing the perfect mix of FUN and EDUCATION to our guests of all ages!  It is scientifically proven that when you mix a large amount of GREAT SERVICE with the perfect number of GREAT PEOPLE, the expectations of our guests will certainly be EXCEEDED!    Are you energetic?   Do you have a passion for exceeding the expectations of others?  Can you successfully produce only the best guest service Phoenix has to offer?  If you answered “yes” to these questions, you don’t need a rocket scientist to prove you may be the perfect fit for our exceptional team!

Equal Employment Opportunity

Arizona Science Center maintains a strong policy of equal employment opportunity for all Employees and applicants.  We recruit, hire, train, promote, compensate and dismiss Employees on the basis of such factors as experience, character, ability and skill, without regard to race, color, religion, sex, sexual orientation, national origin or heritage, age, marital or veteran status, disability, citizenship, or any other status protected by federal, state or local law. Background check and drug test required.

Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Summary

The Guest Sales & Services (GSS) Associate is the primary and initial interface of the Science Center and our visitors. The GSS Associate handles all admissions transactions while maintaining accurate daily sales balancing.. The ideal candidate is driven to provide, from start to finish, a great guest experience while ensuring that team sales goals are exceeded

Essential Duties And Responsibilities

  • Demonstrate an outgoing and friendly demeanor at all times to guests of all ages.
  • Success working with/in a team
  • Utilize all relevant sales techniques and tools at our Admissions Zone to drive profitable growth
  • Knowledge of all levels of membership the Science Center has to offer with benefits
  • To be certain we are offering our guests all that ASC has to offer, the GSS Associate must be familiar with and be able to enthusiastically explain all current attractions, including and not limited to:

Current IMAX movies, planetarium shows, traveling exhibitions, daily demonstrations,   Center wide events, and all other Center galleries and offerings.

  • Must be accurate and prompt in handling financial admission transactions which include cash, check and credit card processing.
  • Respond to guest needs immediately.
  • The ability to work a flexible schedule which may include, both weekday and weekend shifts is required.
  • Be flexible with scheduling during shift and be able to perform duties of group greeter, Information desk, Membership Zone, Sky Cycle, Concessions, ticket taker, bus crew, and events staff
  • When necessary, escalate issues through the appropriate channels to ensure prompt and satisfactory resolution to the guest and the Science Center.
  • Follow and improve upon customized steps of sale. GSS Associate must be comfortable with creating their own sales pitch to guests
  • Consistently work to an overall sales goal as directed by supervisor
  • Perform all other tasks as directed by supervisor.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education And/Or Experience

High school diploma or general education degree (GED), Minimum one year excellent guest service and one year cash handling, or equivalent combination of education and experience..

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear and taste or smell.  The employee frequently is required to walk; sit; and use hands to hold, handle, or feel.  The employee is occasionally required to stand; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

This job also requires the use of a computer which will be placed somewhere in the employee's workspace. The employee must have the necessary keyboard and computer mouse skills as well as the ability to read a color monitor.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Summary

The Program Specialist ensures implementation of services within the Learning Division at Arizona Science Center to inspire, educate, and engage curious minds through science, and to advance educational leadership, quality teaching, parent and community support, and student engagement for success in learning. The Program Specialist will prepare, present, lead, monitor, and facilitate fun, engaging STEM activities, investigations and demonstrations for seasonal camp programs, Science on Wheels programming, STEM After-School Clubs, Community locations and events, labs, demonstrations, assemblies, workshops, camp-ins, and signature events. The Program Specialist sets up the classroom for activities, cleans up, supervises activities, and communicates with co-workers, parents, and Science Center employees. The Program Specialist will participate in other activities to further educational goals of the Science Center.

Equal Employment Opportunity

Arizona Science Center maintains a strong policy of equal employment opportunity for all Employees and applicants.  We recruit, hire, train, promote, compensate and dismiss Employees on the basis of such factors as experience, character, ability and skill, without regard to race, color, religion, sex, sexual orientation, national origin or heritage, age, marital or veteran status, disability, citizenship, or any other status protected by federal, state or local law.

Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties And Responsibilities include the following

  • Prepare, present, lead, monitor, and facilitate fun, engaging STEM activities, investigations and demonstrations for seasonal camp programs, Science on Wheels programming, STEM After-School Clubs, Community locations and events, labs, demonstrations, assemblies, workshops, camp-ins, and signature events.
  • Create a fun, enjoyable, and safe experience for children grades PreK – 12 by leading them through demonstrations, activities, experiments, and investigations.
  • Prepare and lead daily activities using instructional materials, creative ideas, and assigned supplies.
  • Set up classroom for activities and clean up after activities by cleaning tables, floors, counters, and chairs.
  • Supervise activities and monitor children’s behavior to ensure safety and appropriateness.
  • Communicate with co-workers, parents, and Science Center employees.
  • Perform other duties of a similar nature or level
  • Pack, unpack, and sort supplies for programs.
  • Research and write inquiry-based activities for camps and clubs on occasion as needed.

Supervisory Responsibilities

This position has no managerial supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirement listed below are representative of the knowledge, skill, and/or ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Knowledge of K – 12 educational systems
  • Knowledge of Arizona College and Career Ready Standards
  • Knowledge of Next Generation Science Standards Framework
  • Knowledge of technology applications and integration in K - 12
  • Knowledge of youth development concepts and strategies
  • Skill in planning and coordinating activities
  • Skill in effective verbal and written communication and reporting
  • Skill in Problem-solving and decision making
  • Ability to work nights and weekends.

Acquisition of a food handler’s card and fingerprint card is required and paid for by the Science Center.

Education And/Or Experience

  • A., B.S. or higher in science, education, recreational programming, or STEM field preferred
  • Minimum of two years teaching STEM subjects in a formal or informal environment preferred but not required
  • Camp counselor experience preferred but not required
  • Experience with family programming
  • Experience with student-directed, inquiry-based, experiential learning approaches

Language Skills

Ability to effectively present information and respond to questions fro mgroups of managers, clients, customers, and the general public.

Mathematical Skills

Ability to work with basic mathematical concepts such as probability and statistical inference and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate.

Equal Employment Opportunity

Arizona Science Center maintains a strong policy of equal employment opportunity for all employees and applicants. We recruit, hire, train, promote, compensate, and dismiss employees on the basis of such factors as experience, character, ability, and skill, without regard to race, color, religion, sex, sexual orientation, national origin or heritage, age, marital or veteran status, disability, citizenship, or any other status protected by federal, state, or local law.

Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Careers Application

Please submit a resume and cover letter to Human Resources at hr@azscience.org. No phone calls, please.


Open Volunteer Opportunities

You don’t have to be a scientist to volunteer at Arizona Science Center! If you are 15 years or older, outgoing, love engaging with people of all ages, and have a passion for science, we would love to have you! Volunteers will be given the opportunity to work in exhibitions, assist with demonstrations, and practice our mission to inspire, educate, and engage curious minds through science. 

Volunteering with Arizona Science Center provides individuals or groups the opportunity to give back to the community. Volunteer positions are available during normal business hours, in the evening, and on the weekends. Please join us in providing a positive experience for our guests and volunteer today at Arizona Science Center! 

Benefits

  • Basic Membership after 100 hours of service
  • Training includes viewing of shows in the Irene P. Flinn Giant Screen Theater and Dorrance Planetarium
  • Discount at Bean Sprouts Café and Arizona Science Store
  • Free covered parking in designated area

Requirements And Commitment

  • Strong communication skills, excellent customer service skills
  • Interview
  • 100 volunteer hours. One (1) shift per week
  • Background check
  • Be able to stand for extended periods of time
  • At least 15 years of age
  • Attend all training
  • Complete a 'scavenger hunt' training designed to help you familiarize yourself with the Science Center

Assist team with guest encounters and activities.

Assists with Sky Cycle, Groups and Theaters.

Assisting with Development, Marketing and Human Resources etc.

Must have a current HAM license.

Makerspace helper.

Assists with Science on Wheels and STEM Extravaganza etc.

100-hour commitment, weekly shifts.

Assists with 6 evening or weekend events per year (ie. Science with a Twist, Laser and Liquor.)

Half day or full day of service.

Volunteer Application

To become a volunteer, please fill out the Volunteer Application form:

Volunteer Application

When you submit the Volunteer Application Google Form it will be sent to:

Jonathan Martinez
Volunteer Coordinator 
602.716.2037
martinezj@azscience.org

This is a selective process and not all applications are accepted. We reserve the right to place volunteers in the area we feel is best suited to their skills and the needs of Arizona Science Center.