ARIZONA SCIENCE CENTER - JOB OPPORTUNITIES

gallery interpreter - part time / project manager / program interpreter / Guest services associate

/ guest experience floor manager

Gallery interpreter - part time

SUMMARY:

Gallery Interpreters represent the "public face of the Science Center." Gallery Interpreters work in the exhibition galleries greeting visitors and engaging them in educational activities, conversations, and programs. They are required to be receptive, outgoing and engaged with the public while they are in uniform in the exhibition galleries. Gallery Interpreters assist visitors as they use the exhibits, encourage visitors to experiment and explore, and provide answers to questions and explanations through interactive demonstrations. Gallery Interpreters will work in one of the center's galleries, present tabletop activities, and perform scheduled demonstrations or workshops. They will also have time during their shifts to participate in self-directed training opportunities and assist with other behind-the-scenes tasks. Their performance will be evaluated periodically throughout the year.

The scheduled work hours are: a combination of weekdays and weekends 4 to 6 hour shifts during the hours of 9:00am-5:00pm. Monday through Sunday. Gallery Interpreters are expected to work a regular schedule, including holidays (excludes Thanksgiving and Christmas Day when the Center is closed)
16 and older, work a minimum of 20 hours per pay period
Gallery Interpreters are not eligible for full time benefits
Gallery Interpreters may be required to work some weekends and evenings
Pay rate is $7.50-$8.50 per hour DOE

ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following and other duties may be assigned.

Provides excellent customer service, group greetings, and general visitor information as they work in uniform in the building
Actively seeks out and engages visitors in conversations, exploration and experimentation when in the galleries
Learns new activities and exhibitions on a regular basis, as required
Performs audience-appropriate demonstrations and presentations in the exhibition galleries for visitors
Works independently in the galleries engaging visitors
Follows a daily schedule, prepared by the Guest Experience Manager
Works a regular schedule established between the Gallery Interpreter and Guest Experience Manager. Additional shifts may be temporarily added through mutual agreement
Attends regular mandatory training sessions, held during regular work hours
Complies with the ASC Guest Experience Department dress code
Must have access to an email account and check it regularly (at least 4 times a week)

QUALIFICATIONS:

To perform this job successfully, an individual must be a minimum of 16 years of age on the date of hire, and able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE SKILLS:

Ability to effectively communicate information and respond to questions from individuals, families and larger groups of visitors.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be make to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

OTHER QUALIFICATIONS:

a strong science background
a "people person" with an outgoing and friendly personality
Customer service oriented
Excellent interpersonal skills
Excited and interested in learning new materials
Works independently and proactively without constant supervision
Ability to communicate in Spanish is helpful but not required.

Qualified candidates submit cover letter, resume and references to:

Jeannie Colton

Arizona Science Center
600 E. Washington Street
Phoenix, AZ 85004
coltonj@azscience.org

FAX: 602-716-2099

No Phone Calls Please!

Project manager - guest experience

SUMMARY:

Arizona Science Center's project, Framing New Pathways to Medical Discovery, funded by the National Institutes of Health will introduce students aged 8-14 years, their teachers, families, underserved students and the general public to three biomedical research areas: biological pathways, bioinformatics, and nanomedicine. Over five years, the project will develop and present demonstrations, basic and intermediate level galley lab activities (for 2nd & 6th grade students or families); train museum staff and interns to present the programs; offer orientation workshops to teachers; develop a teacher's guide; conduct outreach in middle schools; engage scientists to talk about their work and help them communicate with the public; create a manual of materials and activities for other science centers. The evaluation plan includes formative research on activities and assessment of how well repair metaphors facilitate understanding of clinical issues. A Design Team of scientists, museum staff, science teachers, biology and medical students will guide the development of education components.

The Pathways Project Manager will oversee project direction and development and oversee the day-to-day operations of the grant work. This person will supervise a Design Team and part time Administrative Assistant; oversee sub-awards and contracts, and maintain project records.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned.

Insure project activities are carried out in a timely manner that meets the project'd educational goals and standards
Daily management or and reporting to the Project budget
Coordinate with partner institutions: Barrow Neurological Institute, ASU College of Liberal Arts and Science, Plymouth Research
Organize and conducting Design Team meetings
Meet the Gallery staff and Educational Services staff who will conduct the labs, demonstrations, outreach, teacher orientations, and scientist presentations
Oversee the work of the Curriculum Specialist; identify other resource people and recruiting them as needed
Select equipment and materials
Manage billing and invoicing; financial records and reporting as well as other project records
Oversee scheduling of programs and training schedules
Interface with district and tribal administrators as needed
Assist the Evaluator to organize evaluation sessions with school groups and others
Build the program for sustainability through staff development, networking, conferences, and promotion

The position reports to the Director of Science Interpretation.

SUPERVISORY RESPONSIBILITIES:

The Project Manager will supervise a part time Adminstrative Assistant, a Curriculum Specialist, and Arizona Science Center team members working on the project plus other resource people as needed.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience managing Federally-funded educational programs
Ability to interpret Federal guidelines and project requirements
Background in biological or medical science is helpful
Detail-oriented with excellent communication and organizational skills
Ability to multi-task and comfort with multi-tasking
Familiarity with k-8 school systems
Familiarity with national STEM programs and standards, formal and informal

EDUCATION and/or EXPERIENCE:

B.A. or higher in education, science education, or organizational management
Experience with educational project development
2 years experience managing Federally-funded STEM programs

LANGUAGE SKILLS:

Ability to effectively communicate information and respond to questions from individuals, families and larger groups of visitors.

OTHER QUALIFICATIONS:

Electronic and computer skills; facility and experience with educational software and hardware, Internet fluency
Familiarity with child-centered, inquiry-based, experiential learning approaches
Familiarity with best practices in science teaching and Arizona state standards
Ability to work as a member of a multi-disciplinary team
A professional demeanor

COMPENSATION:

Full time position with benefits (eligible on the first of the month following a 30-day waiting period) for the duration of the project (55 months)
Salary $45,000 per year

LANGUAGE SKILLS:

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.

MATHEMATICAL SKILLS:

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

PHYSCIAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 10 pounds and up to 25 pounds one-third of the time. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.

Qualified candidates submit cover letter, resume and references to:

martinl@azscience.org

No Phone Calls Please!

program interpreter - full time, 30 hours

SUMMARY:

The Program Interpreter handles the day-to-day activities of the Guest Experience Department's team members and volunteers. The Program Interpreter is responsible for the successful integration of adult and adolescent floor staff into the fabric of Center operations. The Program Interpreter spends most of their time on the exhibit floor, working with staff and public and interacting with guests, teachers, and their classes. The Program Interpreter represents the "public face of the Science Center" at all times. Program Interpreters are required to be receptive, outgoing, and engaged with the public while they are in uniform in the exhibition galleries. The Program Interpreter assists guests as they engage exhibits, encourage guests to experiment and explore, and provide answers to questions and explanations through interactive demonstrations.

The scheduled work hours are: a combination of weekdays and weekends 6 to 8 hour shifts during the hours of89:30am-5:00pm. Monday through Sunday. Gallery Interpreters are expected to work a regular schedule, including holidays (excludes Thanksgiving and Christmas Day when the Center is closed)
Program Interpreters are not eligible for full time benefits
Gallery Interpreters may be required to work some weekends and evenings
Pay rate is $7.50-$8.50 per hour DOE
30 hours per week

ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following and other duties may be assigned.

Performs audience-appropriate demonstrations and presentations in the exhibition galleries for visitors
Learns new activities and exhibitions on a regular basis, as required
Assists with the creation and implementation of new science content
Actively seeks out and engages visitors in conversations, exploration and experimentation when in the galleries
Provides excellent customer service, group greetings, and general visitor information as they work in uniform in the building
Works independently in the galleries engaging visitors
Follows a daily schedule, prepared by the Guest Experience Manager
Works a regular schedule established between the Gallery Interpreter and Guest Experience Manager. Additional shifts may be temporarily added as a business necessity
Attends regular mandatory training sessions, held during regular work hours
Complies with the ASC Guest Experience Department dress code
Must have access to an email account and check it daily

QUALIFICATIONS:

WORK ENVIRONMENT:

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

OTHER QUALIFICATIONS:

a strong science background is highly preferred
a "people person" with an outgoing and friendly personality
Customer service oriented
Excellent interpersonal skills
Excited and interested in learning new materials
Works independently and proactively without constant supervision
Ability to communicate in Spanish is helpful but not required.
Be able to perform well under pressure
Be highly organized, responsible, and dependable
Pay attention to detail
Highly motivated/energetic
Experience working with adolescents; familiar with and appreciative of adolescent habits and frames of reference

Qualified candidates submit cover letter, resume and references to:

Jeannie Colton

Arizona Science Center
600 E. Washington Street
Phoenix, AZ 85004
coltonj@azscience.org

FAX: 602-716-2099

No Phone Calls Please!

GUEST SERVICES ASSOCIATE - PART TIME

SUMMARY:

Guest Services are first to greet and interact with the guests, making their experience a positive one.

Part-time, flexible work schedule, both weekday and weekend as needed
Pay rate is $8.00 to $9.50/hour. DOE.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following

Be able to work weekday or weekend basis as needed
Be accurate and prompt in handling cash (including check and credit card)
Ability to assist guests with questions regarding the Center including fees, programs, schedules, and activites.
Greet school groups and help with bus duties
Interact with guests in a positive manner
Ability to resolve guest disputes in a pleasant and positive manner
Ability to assist guests in an emergency situation
Assist with events and event set-up

QUALIFICATIONS:

Outgoing and friendly personality
Excellent customer service skills
Basic mathematical skills (add and subtract)
Ability to work independently and proactively without constant supervision
Ability to operate a computer

Bi-lingual a plus

To apply for this position please fill out an application at Arizona Science Center, or submit a resume, cover letter and three references to:

Troy Fox

Sr.Guest Sales & Services Manager
Arizona Science Center
600 E. Washington Street
Phoenix, AZ 85004
foxt@azscience.org

No Phone Calls Please!

Guest experience floor manager (1st & 2nd floors)

SUMMARY:

The Guest Experience Manager (1st & 2nd floors) is responsible for all exhibits, content and special projects in the 1st and 2nd floor galleries of Arizona Science Center. The Guest Experience Floor Manager is accountable for the successful integration of daily and special events in the galleries; training staff and volunteers to perform various demonstrations and activities; evaluating gallery staff performance and programs; and developing new demonstrations, activites, and events to enrigh the guest's experience. The Guest Experience Assistant Manager and Floor Team report to and work with the Guest Experience Floor Manager to ensure an enjoyable consistent experience for the guest. The Guest Experience Floor Manager makes all major decisions regarding programming and staffing for the galleries with the guidance of the Senior Director of Guest Experience. The Guest Experience Floor Manager also acts as a Project Manager for all special projects and touring exhibitions for the galleries he/she is responsible for.

ESSENTIAL DUTIES AND RESPONSIBILITIES:Include the following and other duties may be assigned.

Works with ASC team to create a strategic plan for the guest experience in the galleries

Develop gallery staffings plans for daily operations as well as traveling exhibitions

Works with the Director of Scientific Interpretation and the Communications Department on planning daily and special events occuring on the gallery floors

Works with other departments creating a viable gallery staff and volunteer training program for the Guest Experience Department

Oversees the regular on-going training of gallery staff and gallery volunteers

Evaluates gallery team performance and the Guest Experience for 1st and 2nd floors

Facilitates ongoing communication between Guest Experience Floor Team and other Departments regarding exhibits and activities occuring in the galleries

Oversees the development of new demonstrations, activities, and events for the gallery floor, working collaboratively with the Director of Scientific Interpretation, the Senior Director of Guest Experience and other ASC team members

Directly supervises Guest Experience Assistant Manager and, as needed, the gallery floor team and handles any major disciplinary issues arising with gallery team

Manages budgets, schedules, facility integration, vendors and team members as relating to daily operations, touring exhibitions and special projects

QUALIFICATIONS:

SUPERVISORY RESPONSIBILITIES:

Supervises the Guest Experience Assistant Manager and floor team. Carries out supervisory responsibilities in accordance with the organization's policies, procedures and applicable laws. Responsibilities include planning, assigning, delegating and directing work; rewarding and disciplining employees; addressing complaints and resolving problems; and brining major gallery decisions or issues to the Senior Director of Guest Experience

EDUCATION and/or EXPERIENCE:

Bachelor's degree (B.A.) from four-year college or university or equivalent training and four years related management experience; or equivalent combination of education and experience.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be make to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception. The employee will occasionally be expected to take physical part in assisting (on belay) guests on the ASC Rock Wall.

This job also requires the use of a computer which will be placed somewhere in the employee's workspace. The employee must have the necessary keyboard and computer mouse skills as well as the ability to read a color monitor.

OTHER QUALIFICATIONS:

Highly organized
Attention to detail
Program development experience
Evaluation experience
Excellent interpersonal skills
Ability to communicate in Spanish is helpful but not required
Experience working with adolescents; familiar with and appreciative of adolescent habits and frames of reference
Working knowledge of Microsoft office including but not limited to: Word, Excel, Outlook and PowerPoint. Working knowledge of Microsoft Project is preferred.

Qualified candidates submit cover letter, resume and references to:

Patrick Weeks

Arizona Science Center
600 E. Washington Street
Phoenix, AZ 85004
weeksp@azscience.org

FAX: 602-716-2099

No Phone Calls Please!